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Dear Belden USA,
Thanks once again for the great, prompt service! Keep up the good work. Thank the
crew for us!
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Jerry W
Chelsea, Michigan
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Dear Belden USA,
We want to express our appreciation for the satisfactory way our
driveway was sealcoated. The men were very professional. Thank you.
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Jim F.
Ypsilanti, Michigan |
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Dear Belden USA,
Thank you for a very nice asphalt driveway paving job! We look
forward to seeing you in a few months for the sealcoating. Thanks again!
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Leo R.
Jackson, Michigan |
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Dear Belden USA,
Just a note to thank you for your great service! Our driveway needed
to be re-sealcoated because the temperature had dropped too low in the Fall when
it was originally done. With just one phone call to your office, the work was redone
at an appropriate time weather-wise. Your crew was very professional and did a great
job! |
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Maureen W.
Ypsilanti, Michigan |
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Dear Belden USA,
You have one very satisfied customer in me! When Jim came out to
my home last year, he promised me that your company would do an outstanding job
resurfacing my driveway. Your men did just that, I was so impressed with their workmanship.
What Jim hadn't told me is that the workers at Belden have great customer relations
skills. Every conversation, no matter to whom I spoke, was respectful and showed
kindness to me. I applaud your staff.
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Barb A.
Saline, Michigan |
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Belden USA, LLC is creative, flexible, leading edge asphalt paving, sealcoating and maintenance companies. Our paving operation is the core upon which all our history and success has been built. Continuous commitment to the following areas will guarantee our future as an industry leader.
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People Oriented: Without our people, Belden USA, LLC would not
be where it is today. We recognize this, and that each individual is different and
brings different strengths to our company. We strive to create an atmosphere that
encourages each person to grow individually and yet makes us stronger as a whole.
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Customer Oriented: Customer trust and confidence is crucial to
our success. We always listen to the customer to determine his or her needs and
we honor the commitments we make. We always remember that we are providing solutions
to a problem, not just putting down asphalt. |
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Communication: We have found that honest, two-way communication
between ourselves and with our customers is essential. This enables us to serve
our customers in the best possible manner. It also helps us develop the kind of
positive team atmosphere that insures our continued success. We also share ideas
that allow us to reach and exceed our goals. |
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Trust and Respect:
At Belden USA, LLC, every individual, whether an employee or a customer, has value as a human being. Thus, we treat everyone with the utmost respect, courtesy, and trust. Our motto at Belden is "Do unto others as you would have others do unto you." |
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Responsiveness to Change:
One thing that is constant in any environment is change. We consider change to be an opportunity for us, rather than a problem. One of our greatest strengths is our ability to continually adapt to changes that arise in the execution of our goals. To do this, we stress flexibility and creativity with our people, our equipment, our vendors, and our customers.
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Innovation and Leadership:
Our ability to service our customers better than anyone else in the asphalt paving industry is the hallmark of our business. We are always searching for ways to improve this ability, be it through processes, products; by being the first to try new things. We consider ourselves to be the leader in our market, the benchmark by which all other paving companies are measured. |
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Longevity:
Our goal at Belden USA, LLC is to increase our net worth over time. To do this, we maintain a policy of consistent, sustainable growth through financially sound and profitable business activities, without losing our leadership edge. |
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Safety:
Our respect for the individual, we consider workplace safety to be of utmost importance. We expect that all work will be performed in as safe a manner as possible, and will not tolerate anything less. |
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With a pledge to continually improve, our Mission is to: |
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Provide our customers with the best possible solution to their problem. |
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Give the kind of service to our customers that we would expect to receive ourselves. |
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Furnish a positive team atmosphere that values trust and respect to our customers and to ourselves. |
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Your Privacy:
Protecting the privacy and security of your personal information is important to
us. As a service provider for you, you have entrusted us with the care of this information,
and we understand your concerns about guarding your privacy. We recognize that your
relationship with us is based on trust, and keeping personal information secure
is one of our most important responsibilities. Your information is used by us primarily
to complete transactions that are requested by you, or used by us to make you aware
of other products and services available to you. |
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Protection of Information:
We restrict access to nonpublic personal information about you to our employees who need the information to properly provide service or act upon your request. We maintain physical, electronic and procedural safeguards that comply with federal regulations to guard your nonpublic personal information. |
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Collection of Information:
We collect nonpublic personal information about you from the following sources:
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Information we receive from you on applications or other forms -
Information about your transactions with us, our affiliates, or others -
Information we receive from consumer reporting agencies
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Nonpublic Personal Information We Disclose:
We do not disclose any nonpublic personal information about you or our former customers to anyone, except as permitted by law. |
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The information provided is effective as of 09/01/2006. These principles apply to consumers and the commercial customers we serve. We reserve the right to amend them, along with related provisions as needed. |
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